Saturday, January 31, 2009

Erkkkk....

Ha ha ha ha..bukan marah, cuma tengah memujuk @ merajinkan diri untuk pergi kerja...

Working late night today...11pm to 8am and will continue from 2pm until late evening!!!

Well, dah biasa kerja cam ni....cuma, kadang2 je angin malas datang melanda...;-)

Oklah, nak pergi dah.....ta ta, ti ti, tu tu.....


ps: Minta maaf banyak2, anda semua terpaksa membaca n3 merapu ni...kihkikhkikih
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Thursday, January 29, 2009

Straws...

"Colorful Straws..."

Ok, saya tau semua orang tau apa itu straw@penyedut minuman atau 'my Indonesian friends call it'......"paip"..;-)

Saya rasa 99% daripada penduduk muka bumi ni mesti pernah guna straw ni kan? Oklah, kalau ada di antara you all yg tak pernah guna kira termasuk dalam 1% tu la...

Saya dah lama dalam bidang F&B dan memang minat saya perhatikan gelagat "orang". Hampir kesemua orang akan ambil straw ni dan terus masukkan dalam minuman....betul tak? Saya pun buat benda yang sama....hehehehe...ataupun masa minuman tu dihidangkan untuk kita, straw tu dah siap2 dimasukkan dalam bekas minuman kita.

Pernah tak you all terfikir, bersih ke straw tu???

Saya kerap perhatikan, apabila straw tu nak ditambah (stock up) dalam bekas...."si tukang" stock up tu biasanya akan pegang hampir keseluruhan straw tu dan untuk memastikan straw tu masuk elok2 dalam bekas, dia akan tekan dengan tapak tangan "on top" straw tu kan....

Bila saya fikir2 balik....ishhh, dah berapa banyak "DNA" orang lain dah masuk dalam perut saya agaknya!!!!

Oppsss! Don't get me wrong.....this is only my concern!
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Monday, January 26, 2009

Sesuci Kelopak Mawar...

Sesuci Kelopak Mawar

Hati ingin bicara
Tetapi siapa yang sudi mendengar
Kaki ini ingin melangkah
Tetapi ke mana ku tiada arah

Kurasakan diriku ini
Semakin terpinggir
Tiada dipeduli
Tak seorang jua cuba memahami
Ertinya derita dan erti sepi

Selagi ada alam terbentang
Ku menyimpul sejuta harapan
Kemanusiaanmu kemanusiaanku
Tetap satu...
Sesuci kelopak mawar

Kurasakan diriku ini
Semakin terpinggir
Tiada dipeduli
Tak seorang jua cuba memahami
Ertinya derita dan erti sepi


Kerna kesilapan insan
Kesalan tak berkesudahan
Ohhh... Ohhh


Sesuci kelopak mawar...

Monday, January 19, 2009

Coklat.....oh..... coklat.....

Hari ini, tiba2 terasa nak makan coklat sangat. Nasib baik kerja kat "shopping complex", jadi takde hal la nak cari....


Inilah coklat saya tadi...sedap!!!

Ramai orang takut nak makan coklat atas sebab2 tertentu. Rugi tau, hilang satu nikmat hidup. Jadi, di sini saya letakkan "Chocolate Myth vs. Fact",

Chocolate Myth vs. Fact
Setting The Record Straight


Chocolate is high in caffeine
Fact:
Despite public perception, milk chocolate contains relatively small amounts of caffeine - about the same as a cup of decaffeinated coffee. However, chocolate also contains theobromine, a relative of caffeine. Theobromine is much less powerful than caffeine.


Chocolate causes acne
Fact:
Despite decades of teenage angst, studies dating as far back as 1960 show no link between eating chocolate and getting acne. The Journal of the American Medical Association, after reviewing extensive research on chocolate and acne, stated "diet plays no role in acne treatment in most patients... even large amounts of chocolate have not clinically exacerbated acne."


Chocolate causes hyperactivity
Fact:
Blame the clown. Birthday parties cause hyperactivity - not the chocolate that's served. Studies that specifically tested chocolate failed to show any relationship between eating it and hyperactive behavior in children. It is believed the high-stimulus environment in which sugary foods are eaten, such as a birthday party, is what affects behavior.


Chocolate causes migraines
Fact:
Chocolate has long been targeted as the trigger for migraines and headaches but studies have failed to show any correlation. No relationship has been found even in those migraine sufferers who believed themselves sensitive to chocolate.


Chocolate causes tooth decay
Fact:
Forget everything your mother ever told you about how eating too many chocolates will give you cavities. Scientists now believe the length of time food stays in your mouth, not its sugar content, is what causes cavities. Chocolate leaves your mouth relatively quickly- it's the things that get stuck in there that are the problem, like crackers, cookies or dried fruit. Studies suggest that dark chocolate and cocoa may actually be good for dental health because flavanol antioxidants and other compounds in cocoa and chocolate slow the build-up of plaque.


People crave chocolate as if they have a biological need for it
Fact:
A chocolate craving is really just a desire for pleasure, and has no physiological cause. In one study, people who reportedly craved chocolate were given cocoa, which contains all of the compounds and nutrients believed to cause chocolate cravings. However, their "cravings" were only satisfied by pieces of white and milk chocolates, which contain far fewer of these compounds. This indicates that people may have a strong desire for the taste and mouthfeel of chocolate, but this desire is not connected to a physiological dependency.


An allergy to chocolate is common
Fact:
Chocolate is not a typical food allergen. Of the approximately one to two percent of American adults and five to eight percent of children that have a true food allergy, 90 percent are allergic to either milk, eggs, peanuts, tree nuts, soy, wheat, fish or shellfish. Depending on the type of chocolate, one or more of these ingredients could be present in a chocolate product. Read labels carefully.

sumber:www.allchocolate.com

Harap2 lepas ni takde orang yang takut nak makan coklat lagi ye....;-)

Monday, January 12, 2009

Sekadar renungan....

"Aku meminta kepada Tuhan setangkai bunga, segar, Ia beri kaktus berduri....




Aku minta kupu-kupu, diberiNya ulat berbulu.....Aku sedih dan kecewa....




Namun kemudian, kaktus itu berbunga indah sekali dan ........




Ulat itupun menjadi kupu-kupu yang sangat cantik......





Itulah jalan Tuhan, indah pada masaNya! Tuhan tidak memberi apa yang kita harapkan. Tapi Dia memberi apa yang kita perlukan. Kadangkala kita sedih, kecewa dan terluka. Tapi jauh di atas segalanya Dia sedang mengatur yang terbaik dalam kehidupan kita.
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Thursday, January 8, 2009

Swensen's....

Enjoyed ice cream at Swensen's Queensbay Mall.....bos belanja...heheheheh

"My Colleagues"



"Me and Sam"



"My portion....hehehe"
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Friday, January 2, 2009

Complaint?

Lately, my outlet received quite a numbers of complaints from customers. Selepas tengok2 dan belek2 complaint tu semua, saya dapat satu kesimpulan la....dia orang ni semua "STRESS" dengan hidup sendiri sebenarnya....bila ada satu tempat boleh lepaskan "ketensionan" tu, apa lagi....we being their punching bag la....


Why I said like that? Ok, this is very simple situation, eg: We have one children card. With every purchase of certain amounts, customer entitle for 1 free item per transaction. So, "kalau nak free lebih2 tu kena la beratur banyak kali". But, most of the customers will ask the cashier to punch the order separately....if they buy 5 meals they expect to get 5 free items. Bila cakap tak boleh (This already stated in terms and conditions), macam2lah this customer akan cakap/marah. Bila sorang customer dah buat hal, mula la line kat depan counter jadi panjang, end up customer lain pula marah sebab lambat dan complaint pun jadi bertambah2 dan isu2 lain pun keluar sekali la.....asalnya masalah kecil je....."manusia" yang tak faham "bahasa" or saja2 buat tak faham (for me!!).


Bagi orang yang dah biasa kerja dalam bidang "service" ni.....boleh jumpa dengan pelbagai kerenah manusia....sampaikan kadang2 saya terfikir, tak sangka ada orang "macam" ni kat dunia....heheheheheh


Dalam situasi "dunia" hari ni......boleh dikatakan semua orang sentiasa hidup dalam stress. Bila ada satu tempat yang dia orang rasa boleh "lepaskan", nasib la kan siapa yang kena......


Semua company di dunia hari ni "sangat" ambil berat tentang "layanan" kepada pelanggan. Kalau tak... tak ada la berbagai2 punya mystery shop programs. Ini bagus sebenarnya, "good service means, you have the opportunity to get the customers back which also means, you will have the good business in returns".


Yang tak bagusnya, kadang2 saya rasa orang2 di Malaysia ni (opps!I didn't mean ALL..sorry!) belum cukup "sedia" dengan semua benda ni.....sesetengah orang di sini meluahkan rasa "ketidakpuasaan hati" mereka dengan cara yang salah....they're not trying to solve the problems but they intend to get other person in problem! Macam ada rasa puas hati bila tahu ada orang lain yang akan "kena"....because of their complaints.


So, if we want to complaint about something, for me the most important is "how you say it"......not....."what you want to say"......;-)

Thursday, January 1, 2009

Suite....

Minggu lepas I pergi meeting lagi di Putrajaya....as usual, we stayed at Palace Of The Golden Horses....instead of standard room, this time I dapat rasa duduk di "suite" pulak....kalau nak harap duit sendiri, mimpi la....hehehee



Should add my name here.....hehehehehe


























Terasa macam orang kaya la sekejapkan....heheheheehee